Privacy Policy
Last updated: April 2026
1. Introduction
The Bodhi Tree ("we", "our", "us") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and use our services.
2. Information We Collect
We may collect the following personal information:
- Identity Data: Your full name and username.
- Contact Data: Your email address and shipping address.
- Transaction Data: Details of products and bundles you have purchased, order history, and payment references.
- Technical Data: Your browser type, IP address, and cookies for session management.
- Usage Data: How you interact with our website, including pages visited and time spent.
3. How We Use Your Information
- To process and fulfil your orders and deliver your purchases.
- To send transactional communications such as order confirmations and shipping updates.
- To manage your account and provide customer support.
- To send promotional emails (only with your consent; you may unsubscribe at any time).
- To improve our website functionality and user experience.
- To comply with legal and regulatory obligations under South African law.
4. Payment Security
All payments are processed securely through PayFast, South Africa's trusted payment gateway. We do not store your credit card details or banking information on our servers. PayFast handles all payment data in compliance with PCI-DSS standards.
5. Cookies
We use essential cookies to maintain your shopping session and cart contents. We may also use analytics cookies to understand how visitors interact with our website. You can manage your cookie preferences through your browser settings or via the cookie consent banner displayed on your first visit.
6. Data Sharing
We do not sell your personal information. We may share your data with trusted third parties only as needed to provide our services: PayFast (payment processing), courier partners (order delivery), and hosting providers (website operation). All third parties are required to protect your data in line with POPIA.
7. Your Rights
Under POPIA, you have the right to: access, correct, or delete your personal information; object to the processing of your data; withdraw consent at any time; and lodge a complaint with the Information Regulator of South Africa. To exercise these rights, please contact us at the details below.
8. Contact Us
If you have questions about this Privacy Policy, please reach out to us at hello@thebodhitree.co.za or visit our Contact page.